Shipping and Return
We are specialized with our fast shipping process after printing as per your required custom packaging boxes, Custompackagingco.co.uk are offering you 10-12 working days for completing your order process from printing to delivery step. Discuss with us regards your products packaging boxes that you want in any shape, size, design, and quality, Our experts are ready to assist you. Please read all policies before starting your order with us. These Status and Conditions command your operation and use of this Tract. By accessing or using this Situation you agree to be bound by these Cost and Conditions and to any more guidelines, restrictions, or rules that may be posted in the connector with unique sections or services of this Position.
CUSTOMER SUBMITTED ARTWORK
We will accept all artwork must in CMYK format with the minimum resolution of 300 DPI, also avoid the using low pixel and RGB images, if your design will not be on printing requirements, after printing we will not be responsible for any color difference, also we will responsible for images printed pixilated due to your provided designs, images etc.
PROOFING & MATCHING
Before printing, we will need your approval for print the job, so after placing the order we’ll send you a PDF digital proof/design with all related details, the client will be responsible to re-viewing all specification and design regards his order. Once client will be approved it then we will send the job to production, after approval/printing, as per our recommendation please check all specification clearly like content (spelling, design elements and size of artwork), you can also print-out proof by home/office printer and check it deeply, we will not be responsible for any errors beyond that was in specification / digital proof. it is the responsibility of the customer to review the final artwork proof as proofreading is the responsibility of the customer. If you find any error in proofing please let us know immediately for removing the errors, our expert’s designers will be help you to sort-out those errors.
We will not be liable for color matching or ink density on screen proofs approved by the customers. Screen proofs predict design layout, text accuracy, image proportion, and placement, but not color or density. We will try to match the gradient density of each color in duo-tone. It will be not liable for the final appearance of a duo-tone unless the customer orders a color match proof. In addition, application of lamination may affect or change the appearance of the printed colors. CUSTOMER IS RESPONSIBLE FOR PROOF AND LAYOUT APPROVAL PRIOR TO THE PRINTING.
COPYRIGHTS AND TRADEMARKS
Under copyright and trademarks law, a work is considered original if the author created it from independent thinking void of duplication. This type of work is known as Original Work of Authorship (OWA). Anyone with an original work of authorship automatically has the copyright to that work, preventing anyone else from using or replicating it. The copyright can be registered voluntarily by the original owner if he or she would like to get an upper hand in the legal system if the need arises. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize to produce the Products on your behalf.
ORDER CANCELLATION / RETURNS AND REFUNDS
The customer can cancel his order but that can apply in some condition are below:
- Cancellation can be applied before Printing / shipping, after printing/shipping, it will be not canceled.
- Before printing cancellation charges will be applied plus 5% of total amount to cover bank charges and digital processing.
- If your order in printing process but it will not be fully printed then the company will charge you 50% of total amount.
- In-Case any errors that we made in production like the spell, Grammatical and Mark Errors, layout size and die cutting then will re-print the order, NO REFUND or Credits.
- After order delivery date within 3 working days in any issue of damage and missing items, we will not be responsible for any claim.
- Shipping charges will be NOT REFUNDABLE. including those orders that are returned for anything. No Exceptions.
- You will be agreed for delays in shipping due to bad weather, shipping company issues and customs issues and others.
- At delivery, stage customer needs to get delivery of full tracking items that are mentioned without any damaged and missing.